By KRYSTLE CHOW
Published in the Ottawa Business Journal newspaper and website.
Jan. 28, 2008 (Jan. 30 on OttawaBusinessJournal.com)
Click here to view this article on OttawaBusinessJournal.com.
EMS SATCOM general manager Gary Hebb says there is no substitute for frequent travel to, and communication with, a company’s overseas operations, especially when that operation has been recently acquired.
Photo by DARREN BROWN for the Ottawa Business Journal
When wireless, satellite and defence solutions maker EMS Technologies Inc. said it was going to buy satellite communications company DSpace and merge it with its Ottawa-based SATCOM operations, it seemed like the perfect fit.
Both make satellite technology to provide mobile broadband Internet to people on the move in remote areas, both used U.K.-based Inmarsat’s satellites, and the acquisition wouldn’t require SATCOM to shed any product lines or lay off staff.
But DSpace is based in Adelaide, Australia, which is more than a day away by plane and 12-and-a-half hours ahead of Ottawa. So, how did SATCOM deal with the distance and the differences, both temporal and cultural?
The OBJ spoke with SATCOM general manager Gary Hebb about some of the ways the companies managed to bridge this divide.
OBJ: Why did you pick DSpace to acquire?
HEBB: Our satellite communications technology, which are particular terminals that give you high-speed data communications while you’re moving in a vehicle anyplace around the world, is pretty complicated tech, with only about five companies in the world that provide that kind of technology. DSpace was one of them and EMS was one of them.
With DSpace in Australia, they have customers like the Australian defence forces and they have access to markets in that side of the world that we normally wouldn’t even think of. It gives us access to those customers, those markets and more of an understanding of what’s going on in different areas of the world.
It also gives us access to Australian government funding. Satellite communications is a very high-tech kind of business and it’s the sort of thing that qualifies for research and development initiatives that different governments have, and (more…)